Reference

Privacy Policy for India Accounts

This page sets out how we collect, use, store and share your account details when you open an account with n64.

IndiaUPIPaytmPhonePe
n64 Privacy Policy for India Accounts
CONTACT PATHS

Reach Us About Privacy

Use the help area in your account to send a privacy request, and include the mobile number or email tied to the account so we can find the right record fast.

Account message Send a message from the help area in your account and choose the privacy topic. That keeps the request linked to your profile, helps us verify you faster, and keeps the record inside one thread.
Email request If you prefer email, write from the address tied to your account and mention the change you want. We use that match to reduce misdirected replies and to protect the data linked to your profile.
Verification step For sensitive changes, we may ask for extra proof before we act. That can include a recent login check or a document match, depending on the request and the local rules that apply.
PRIVACY CONTROLS

Data, Cookies and Access Handling

We limit access to account data to staff who need it for support, checks and site maintenance.

Account data

We collect the details you enter during sign-up, the login events tied to your account and payment references for UPI…

Cookies

Cookies store session state, language choice and page settings.

Access checks

When you ask for a change, we compare the request against the account email, phone number or other proof already…

Retention

We keep records for as long as needed to run the account, answer disputes, meet legal duties and complete checks.

Request changes

You can ask for correction, export or deletion by sending a clear request through support.

Third parties

If a service provider helps with hosting, messaging or payment checks, we share only the data needed for that task…

Common Questions on Your Details

These answers explain how we use your data, what cookies do, how you can ask for a copy or correction, and what happens when local law affects access. If your request involves a change to an account detail, we may need to confirm the login or contact method tied to that record before we act. That check helps us keep your account secure while we process the request.

We keep the details you submit, plus login events, device signals and payment references linked to UPI, Paytm or PhonePe. That record helps us verify requests, keep the account accurate and handle support questions.

Cookies store session state, language choice and page settings. They also help forms load correctly and reduce repeated sign-ins, but they do not change files on your device.

Yes. Send the corrected detail through support and include the account email or mobile number tied to the record. We will compare the request with what we hold and update what we can.

Yes, where local law allows. We can remove or mask data that is no longer needed for account handling, but we may keep records that law, dispute handling or fraud checks require.

We keep records only as long as needed for account operation, legal duties and dispute handling. After that, we delete or anonymise them where the law allows and the record no longer serves a purpose.

Only staff who need the data for support, security checks or site maintenance can see it, and service partners get only the fields they need to do their task under our instructions.

Use the help area in your account, choose the privacy topic and say what change you want. If the request needs proof, we will tell you what we need before we act.